I worked the gate at one of the parks. The gate fee was $5.00 for Friday, $8.00 for Saturday, and $8.00 for Sunday. The complaints were many. The most common were no senior discount, no weekend pass, the sign that was displayed at the parks stated that the gate was $8.00 for Saturday and Sunday not each day. I realize that this could be taken either way, but you can't leave something like that to be argued when the customer is upset already. A few times 2 sets of grndparents showed up (75+ in age), in the same car. I had to charge $32.00. I wish we could of handled this differently, but had no choice. I feel that if the decision makers had to listen to the many many complaints changes would be made. I think a solution to this is to add the gate fees to the entry fee. The problem with that is most entry fees are paid with checks. Gate fees are paid with cash. |